Christmas Closure – Order before Dec 16th for freight. Last pickups on Dec 21st from Botany.
What type of maintenance is required for bamboo and your natural materials?

Any ‘natural material’ e.g. the leather of shoes or handbags, when exposed to the outdoor elements will be affected in some way.

The material may dry out and appear grey, crack or in some instances attract mould (due to bamboo’s high starch content) and turn ‘black’ when regularly exposed to rain.

This can be prevented in most cases, with regular and proper maintenance. Most importantly fading and cracking does not impact on the integrity of the material.

Bamboo maintenance

Many people love the silvery-grey colour which happens naturally in timbers and bamboo over time. You can delay the greying process or completely restore colour using our specially formulated bamboo protector and rejuvenator. As with any outdoor product, maintenance on a regular basis is recommended.

Natureed® maintenance

Natureed® naturally fades over time with exposure to sunlight. We recommend the application of Sikkens decking oil in teak or oak if you wish to maintain the original colour.

Are House of Bamboo® materials suitable for DIY projects?

Most of our products can be used for DIY projects but we recommend talking to our Design Consultants first to discuss installation requirements.

Can House of Bamboo® assist in installation of their materials?

Yes, House of Bamboo® can arrange for installation in the Sydney area for most project applications.

Can House of Bamboo® materials be shipped to my home?

We ship throughout Australia and New Zealand.

Does bamboo split and is there a way to prevent that from happening?

Bamboo is a natural product and a feature of bamboo is that it may occasionally split or crack. Please note that splitting and cracking does not change the structural characteristics of bamboo and is more common in larger poles than in smaller poles.

How is Natureed® different from similar products?

Handmade from the finest quality water reeds, Natureed® contains up to 50% more reeds than similar products. We are proud to be the exclusive supplier of genuine Natureed® across Australia. 

What are the typical substrates that House of Bamboo® materials screen and clad?

House of Bamboo® materials are used to clad paling and metal fences, wire mesh, lattice, brushwood fences, brick and concrete walls, garage walls, above ground pools, rain water tanks, pool filters, air conditioners and deck and pool surrounds.

They are used for shading and cooling varied roofing structures and outdoor areas.

Can I get a refund?

All our products are natural materials and variations in colour occur due to harvest conditions. For our full refund and returns policy, please read our Terms & Conditions.

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